Samsung Washer Ur Error Code: Troubleshooting Guide

The Samsung washer Ur error code indicates a problem with the washer’s drain system. It is often caused by a clogged filter or drain hose.

When your Samsung washer displays the Ur error code, it signals issues with the machine’s drainage mechanism. This error can disrupt the washing process and requires prompt attention to avoid further complications. By understanding the common reasons behind this error code and taking appropriate troubleshooting steps, you can effectively resolve the issue.

In this guide, we will explore the possible causes of the Samsung washer Ur error code and provide actionable solutions to help you get your washer back up and running smoothly. Keep reading to learn more about how to address this error and keep your laundry routine hassle-free.

Samsung Washer Ur Error Code


What Is The Ur Error Code On Samsung Washers?

Samsung washers are equipped with advanced error code systems to facilitate troubleshooting in the event of malfunctions. The UR error code on Samsung washers specifically indicates an abnormal operation related to the washer’s loading and unloading process. Understanding the potential causes and troubleshooting methods for this error is crucial in restoring the washer’s proper functionality.

When your Samsung washer displays the UR error code, several factors could be contributing to the issue. These factors include overloading, incorrect loading, and unbalanced loads. Furthermore, the error may also be triggered by a faulty door lock or a malfunction in the load-balancing sensor.

To resolve the UR error code on your Samsung washer, consider the following troubleshooting steps:

  • First, ensure that the washer is not overloaded, and the laundry is appropriately distributed inside the drum.
  • Check for any obstructions in the door’s seal and the loading area, ensuring a proper door lock.
  • If the issue persists, run a load balancing test according to the washer’s user manual to help identify potential sensor or load distribution problems.
  • Consider resetting the washer by unplugging it and waiting for a few minutes before plugging it back in, then reattempting a wash cycle.


Samsung Washer Ur Error Code


Possible Causes Of The Ur Error Code

The UR error code on a Samsung washer can have several possible causes, such as a faulty door lock, a damaged control board, or a malfunctioning sensor.

Clogged Or Kinked Water Supply Hoses

In the case of the Samsung washer UR error code, check for clogged or kinked water supply hoses.

Faulty Water Inlet Valve

If you see the UR error code, it could be due to a faulty water inlet valve in your Samsung washer.

Malfunctioning Water Level Sensor

Another reason for the UR error code is a malfunctioning water level sensor, causing issues with water detection.

How To Troubleshoot The Ur Error Code

Check and clean the supply hoses.

Inspect hoses for blockages or kinks, and clean them if necessary.

Test The Water Inlet Valve

Ensure the valve is functioning properly by testing it with a multimeter.

Inspect The Water Level Sensor

Check the sensor for debris and ensure it is positioned correctly.

Contacting Samsung Customer Support

If you are experiencing the Samsung Washer Ur Error Code, reaching out to Samsung customer support can help provide solutions. The customer support team can guide you through troubleshooting steps or arrange for a service technician to address the issue promptly.

When To Contact Samsung

If you encounter the UR error code on your Samsung washer and have followed the troubleshooting steps without success, it may be time to contact Samsung customer support.

How To Reach Samsung Customer Support

There are several convenient options to contact Samsung’s customer support team. You can consider these methods:

  1. Phone: You can contact Samsung support by dialling their customer service number, which is readily available on their official website.
  2. Online Chat: Samsung also offers live chat support on their website, allowing you to connect with a representative in real time to address your concerns.
  3. Email: If you prefer written communication, you can reach out to Samsung support via email, providing a detailed description of the UR error code issue.
  4. Social Media: Another avenue to explore is reaching out to Samsung through their official social media channels.
  5. Customer Support App: Samsung may have a dedicated app for customer support, providing another convenient way to seek assistance.

Preventive Maintenance Tips

Discover key preventive maintenance tips to tackle the Samsung Washer Ur error code efficiently. Regularly clean the washer, check for leaks, ensure proper loading, use the appropriate detergent, and avoid overloading. Schedule professional inspections to avoid potential issues and maintain your washer’s optimal performance.

Keep the washer clean and free from debris

Regularly Check And Clean Water Supply Hoses

To prevent the Samsung washer from displaying the Ur error code, it is important to regularly check and clean the water supply hoses. Over time, these hoses can become clogged with sediment or debris, leading to restricted water flow. To ensure proper water supply to your washer, follow these steps:

  1. Turn off the water supply to the washer.
  2. Inspect the hoses for any signs of damage, such as cracks or leaks.
  3. If necessary, replace any damaged hoses with new ones.
  4. Detach the hoses from the washer and the water supply.
  5. Using a bucket, flush the hoses with water to remove any debris or sediment.
  6. Reattach the hoses, making sure they are securely tightened.
  7. Turn on the water supply and check for any leaks.

Perform Routine Maintenance On the Inlet Valve

The water inlet valve is responsible for controlling the flow of water into your Samsung washer. If this valve becomes clogged or fails to function properly, it can trigger the Ur error code. Follow these simple maintenance tips to prevent any issues with the water inlet valve:

  • Regularly inspect the valve for any signs of wear or damage.
  • If you notice any leaks or unusual noises, it may be a sign of a faulty valve.
  • Clean the valve periodically to remove any sediment or debris that may accumulate over time.
  • Refer to the user manual for specific cleaning instructions for your model.
  • If necessary, consider replacing the water inlet valve to prevent future problems.

Keep The Washer Clean And Free From Debris

In addition to checking the water supply hoses and maintaining the water inlet valve, it is crucial to keep your Samsung washer clean and free from debris. A buildup of dirt, lint, or other substances can interfere with the proper functioning of the machine and lead to error codes like Ur. Follow these steps to ensure your washer stays in top condition:

  1. Regularly wipe down the exterior of the washer with a damp cloth to remove any dust or dirt.
  2. Check and clean the detergent dispenser tray for any buildup of residue or detergent particles.
  3. Inspect the drum for any foreign objects or debris, and remove them if found.
  4. Run a cleaning cycle with a washer cleaner or a mixture of vinegar and water to remove any lingering odours or residue.
  5. Keep the area around the washer clean and free from clutter to prevent any obstruction of airflow.

By following these preventive maintenance tips, you can keep your Samsung washer running smoothly and avoid encountering the Ur error code.

Samsung Washer Ur Error Code


Frequently Asked Questions

What Does The Ur Error Code Mean On A Samsung Washer?

The “Ur” error code on a Samsung washer indicates a problem with the water supply.


Dealing with the Samsung washer UR error code can be frustrating, but understanding its causes and solutions can help you resolve the issue. By following the troubleshooting tips discussed in this blog post, you can quickly and effectively address the UR error code and get your washer back to optimal performance.

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