Kenmore Washer Stuck on Sensing: Troubleshooting Guide

If your Kenmore washer is stuck on sensing, the problem could be with the lid lock assembly. This assembly is responsible for locking the lid of your washer during the wash cycle.

If it fails, your washer will not proceed with the wash cycle and will remain stuck on sensing. A malfunctioning lid lock assembly is a common issue that can be easily fixed. However, it’s important to troubleshoot the problem to determine that the lid lock assembly is the root cause of the issue.

In this article, we will guide you through the steps to identify and fix a faulty lid lock assembly in your Kenmore washer. We will also cover other possible causes of the problem and provide tips to prevent it from recurring.

Understanding The Problem

If you’re reading this, chances are your Kenmore washer is stuck on sensing. The issue can be frustrating and time-consuming, but understanding the problem can help you identify the root cause and find appropriate solutions.

Explanation Of The “Stuck On Sensing” Issue

When a Kenmore washer is stuck on sensing, it means that the washer is still attempting to detect the weight of the load. Generally, the sensing process happens only at the beginning of each cycle, but if the washer gets stuck on sensing, it means that the washer is not proceeding to the next phase of the cycle.

Reasons Why The Washer Gets Stuck On Sensing

Several reasons can cause the Kenmore washer to get stuck on sensing. Here are some of the most common reasons:

  • Unbalanced load: When the clothes in the washer are not evenly distributed, it can cause the washer to get stuck on sensing.
  • Dirty sensors: Over time, dirt and grime can accumulate on the sensors, preventing them from detecting the weight of the load.
  • Malfunctioning sensor: In some cases, the sensor itself may be malfunctioning, leading to the washer getting stuck on sensing.
  • Faulty control board: A damaged control board can also cause the sensing issue.

How To Identify If The Washer Is Stuck On Sensing

Before attempting any troubleshooting, you must first verify if the Kenmore washer is stuck on sensing. Here are the steps you can follow:

  • Select any cycle and start the washer.
  • Observe for at least a minute to see if the washer moves past the sensing phase.
  • If the washer is stuck on sensing, the status lights will flash, and the washer will beep continuously.
  • You can also confirm by checking the time display. If the time display does not change for more than ten minutes, it means that the washer is stuck on sensing.

Now that you know the causes, explanation of the issue, and how to verify if the washer is stuck on sensing, you can move onto finding appropriate solutions for the problem.

Diy Troubleshooting Tips

Kenmore Washer Stuck On Sensing

Do you own a Kenmore washer that’s stuck on sensing? This problem can happen to any type of washer, and it can be frustrating. Fortunately, there are Diy troubleshooting tips that you can try before calling in a repair person.

In this section, we’ll go through the basic checks and cautions you can take, followed by advanced troubleshooting steps.

Basic Checks And Cautions

Unplugging The Washer

Before diving into any troubleshooting steps, always unplug the washer from the electrical outlet. This is a safety precaution that should never be overlooked.

Water Supply Check

Confirm that the water supply is turned on and that the hoses aren’t crimped or kinked. It’s also vital to check the water valve filters are free of debris and buildup.

Load Balancing Check

An unbalanced load can throw off the sensing process, so make sure to check that the washer’s load is distributed evenly inside the drum. An overloaded load might also cause this problem.

Washer Maintenance Checks

Regular maintenance checks can help avoid many issues, including “stuck on sensing” problems. It’s essential to clean the washing machine filter regularly, which traps any lint or debris that could damage the washer. Another vital maintenance check to enhance your washer’s longevity is to inspect the drum for any sharp objects or foreign debris.

Advanced Troubleshooting Steps

Manually Advancing The Cycle

When a Kenmore washer is stuck on sensing, the next step is to advance the cycle manually. Start by unplugging the washer for a few minutes and plugging it back in. Select the cycle you want to use and wait for the washer to fill with water.

Once the washer is full, unplug it immediately again for a few minutes and plug it back in after. This process can help reset the washer’s sensors, allowing it to function correctly.

Calibrating The Washer

Calibrating the washer is another option that could solve the “stuck on sensing” problem. Look for the calibration mode in the user manual specific to your Kenmore model. Once the washer is running in calibration mode, it can recalibrate many of the machine features for optimal performance.

Resetting The Washer

Finally, try resetting the washer. This process can vary depending on the model and type of washer you have. Generally, it involves unplugging the washer for several minutes, then plugging it back in and starting a new cycle. This process may cause the washer to discard the previous settings, which may be causing it to be stuck on sensing.

Hopefully, these diy troubleshooting tips are helpful and get your Kenmore washer back to functioning normally. If none of these tips work, you may want to call a repair professional.

Deciding When To Call The Pros

Kenmore Washer Stuck On Sensing

Washing machines, like every other home appliance, can break down at any moment. One common issue with Kenmore washers is when they get stuck on the “sensing” cycle, making it impossible to complete a load of laundry.

When this happens, it’s important to know if it’s necessary to call in the experts. Here are the indications that it’s time to call in the pros.

Indications That It’S Time To Call In The Experts:

  • If your washer is still not working even after trying a few basic troubleshooting tips.
  • If there are any abnormal sounds or strong unpleasant smells coming from your washing machine.
  • If you’re not confident or comfortable trying to fix the problem on your own.

While you can attempt minor repairs yourself, sometimes it’s necessary to seek the services of a professional. If you notice any of the above signs, consider contacting a repair technician. The next question is, what qualities should you look out for in a washer repair expert?

Qualities To Look Out For In A Washer Repair Expert:

  • Experience and expertise in repairing washers, specifically Kenmore brands.
  • Good communication and customer service skills.
  • Availability and flexibility to schedule a visit at a convenient time.
  • Positive references and customer reviews.

These are some of the qualities you should look for in a washing machine repair expert. However, it’s important to interview potential washer repair experts to ensure you’re selecting someone trustworthy, knowledgeable, and reliable.

Interviewing A Potential Washer Repair Expert:

  • Ask about their experience and expertise in fixing washer issues, particularly with Kenmore washing machines.
  • Inquire about their availability and pricing.
  • Check for certification or licenses to ensure they have the necessary training and qualifications.
  • Read reviews and ask for references from past clients.

Asking these questions will help to ensure that you choose a competent and trustworthy washer repair expert.

If your Kenmore washer is stuck on the “sensing” cycle, try some basic troubleshooting tips first before deciding whether to call in the experts. If you do decide to hire a professional, make sure to select someone with experience, excellent customer service skills, and positive reviews.

Remember, with proper maintenance and care, your Kenmore washer can last for many years.

Frequently Asked Questions Of Kenmore Washer Stuck On Sensing

How Do I Fix A Kenmore Washer Stuck On “Sensing”?

This issue may be caused by a clogged hose or faulty control board. Try cleaning the hose or resetting the washer. If that doesn’t work, you may need to replace the control board or contact a technician for assistance.

How Can I Test If The Control Board Is Faulty?

One way to test the control board is with a multimeter. Turn off the power and unplug the washer. Remove the control board and check for damage. Test the control board with the multimeter to check for continuity. If there’s no continuity, the board needs to be replaced.

Why Is My Kenmore Washer Stuck On “Sensing” During The Cycle?

The “sensing” cycle is designed to detect the load size and adjust the cycle time accordingly. If the washer gets stuck in this cycle, it may be due to a clogged hose, faulty control board, or a malfunctioning actuator or motor.

Consult the manual or a technician for further assistance.

How Do I Reset My Kenmore Washer If It Gets Stuck On “Sensing”?

To reset your kenmore washer, unplug it from the electrical outlet for a few minutes, then plug it back in. This should reset the washer and clear any error codes. If the problem persists, refer to the manual or contact a technician.

Can I Fix A Clogged Hose In My Kenmore Washer By Myself?

Yes, but be sure to turn off the power and unplug the washer first. Locate the clogged hose and disconnect it from the washer. Use a pipe cleaner or other tool to remove the blockage, then reattach the hose. Be sure to test the washer to ensure the problem has been resolved.


With any luck, this guide has helped you tackle the issue of getting your Kenmore washer stuck on the “sensing” cycle. The reasons behind why it happens vary, but the tips and troubleshooting steps discussed above might make all the difference.

Whether it’s cleaning the filters, recalibrating the washer, checking the hoses, or calling in a repair technician, always take safety precautions when working on appliances. It’s important to prioritize your safety along with the functionality of your washer. Remember, if all else fails, you can always reach out to Kenmore technical support and customer service for assistance.

Don’t let a sensing issue keep you from enjoying the convenience of a fully functional washing machine. With a methodical and patient approach, you can resolve the issue and get back to hassle-free laundry days.

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