Hisense TV Black Screen : Troubleshooting Guide

If your Hisense tv has a black screen, try restarting it or checking the connections between the tv and its source device. If the issue persists, it may be a hardware problem that requires professional repair.

Other potential solutions include checking the remote control or changing the display settings. It’s important to troubleshoot the problem carefully to rule out any simple fixes before seeking professional help. With a bit of patience and attention to detail, you can get your Hisense tv back up and running in no time.

Possible Causes Of A Black Screen On A Hisense Tv

Are you facing a black screen issue on your Hisense tv? It can be frustrating to experience a problem with your tv when you’re all set to watch your favorite show. Don’t worry; we’re here to help you diagnose the problem and provide possible solutions.

Cable Problems

One of the most common causes of a black screen on a Hisense tv is a faulty cable. Cables transmit audio and video signals from an external device like a set-top box, Blu-ray player, or streaming device to your tv.

Here are some common cable problems to look out for:

  • Loose or disconnected cable: Check if the cable connecting your tv and the external device is securely connected. Wiggle the cable or remove it and reinsert it to ensure a firm connection.
  • Damaged cable: Check the cable thoroughly for any cuts or breaks. Damaged cables can cause image and sound issues.
  • Incorrect cable: Make sure you’re using the right type of cable. For high-definition video and audio, use a HDMI cable.

Input Issues

Your Hisense tv can display a black screen if it is not receiving a signal from the connected external device. Input issues are another common cause of a black screen problem. Here are some ways to troubleshoot this:

  • Check the input settings: Verify if the tv is set to the correct input source. Use the tv remote to press the “input” button to cycle through the input sources.
  • Check the external device: Make sure the external device is turned on and functioning correctly.

Software Updates

Updating the software on your Hisense tv can help resolve any bugs or glitches that may cause a black screen issue. Here are some essential things to check:

  • Check for software updates: Your tv may require a software update. Go to the settings menu on your tv and check for software updates.
  • Reset the tv: Try resetting the tv to its factory settings. This will erase all settings and downloads on your tv and may restore it to normal functionality.

By following these steps, you can easily find the cause of the black screen on your Hisense tv and take the necessary steps to fix it.

Troubleshooting Steps For Fixing A Black Screen On A Hisense Tv

If you’re experiencing a black screen issue on your Hisense tv, it can be frustrating. Thankfully, there are a few basic troubleshooting steps that you can take to try and resolve the problem. Here are some suggestions on how to fix the black screen issue on your Hisense tv.

Power Cycling

One of the easiest solutions to try for fixing a black screen on your Hisense tv is power cycling. This method involves turning off your tv, unplugging it from the power source, waiting for a few minutes, and plugging it back in.

This process resets the tv and can resolve any temporary issues.

To carry out power cycling:

  • Turn off your Hisense tv.
  • Unplug the power cable from the wall socket.
  • Wait for at least 30 seconds to a minute before plugging it back in.
  • Turn on your tv and see if the black screen issue is fixed.

Adjusting Input Settings

Another common issue that causes a black screen on your Hisense tv is incorrect input settings. Ensure that your tv is set to the correct input mode, especially if you have recently changed the type of media source.

To adjust input settings:

  • Press the ‘input’ button on your remote.
  • Select the HDMI or AV option.
  • If you connected your tv to an antenna or cable directly, select ‘tv’.
  • Check if the black screen is resolved.

Checking Cables

Sometimes a black screen on your Hisense tv is caused by loose cables or connections. Ensure that all connections are tight and secure before trying other methods or hiring a professional.

To check cables:

  • Check the cable connections that link tv to external devices.
  • Make sure all cables are securely plugged-in at both ends.
  • If any cable appears damaged, replace it.
  • Turn on your tv and check if the black screen issue is resolved.

These are some of the basic troubleshooting steps that you can take to fix the black screen issue on your Hisense tv. If the issue persists, it may be best to contact a professional or consult the tv manual for additional guidance.

Hisense Tv Firmware Updates And Their Impact On The Black Screen Issue

Hisense tv firmware updates and their impact on the black screen issue

Have you ever experienced a black screen issue on your Hisense tv while attempting to watch your favorite show? This common problem can be frustrating, especially if you are unaware of the root cause. One possibility is that the firmware needs updating.

Firmware updates can have a significant impact on your Hisense tv’s overall performance. We’ll discuss how firmware updates can affect your tv and how they can cause the black screen issue. We’ll also suggest how to avoid this problem and handle firmware updates efficiently.

Explain How Firmware Updates Can Affect The Overall Performance Of A Hisense Tv

An outdated firmware can significantly impact the performance of your Hisense tv. Firmware is responsible for controlling the hardware of your tv, and it is essential to keep it updated. As with many electronics, regular firmware updates can provide crucial performance improvements.

Here are a few benefits of updating your firmware on time:

  • Your tv will be more stable and less prone to bugs
  • You may observe improved picture quality, sound quality, and HDMI compatibility
  • Additional features and improvements might be added to your device

To achieve the best performance from your Hisense tv, it is important to keep your firmware updated regularly.

Detail How A Firmware Update Can Cause A Black Screen Issue

Although updating your firmware is necessary, it can also cause a black screen issue. Firmware updates can sometimes stop your tv from working correctly, resulting in the black screen issue. Here are two common scenarios that can cause a black screen issue:

  • Firmware installation failure: If your tv’s firmware installation goes wrong, you might experience a black screen issue when starting the tv. The update may have been installed incorrectly, or there could be compatibility issues.
  • Full firmware resets: This issue occurs when resetting your tv to its factory settings. When you restore your tv to its default settings, you may lose firmware updates that you had previously installed, resulting in a black screen issue.

In both cases mentioned above, restoring your tv to its previous firmware version can resolve the problem.

Suggest How To Handle Firmware Issues Without Causing A Black Screen Issue

To ensure you don’t face any black screen issues while updating the firmware on your Hisense tv, follow these guidelines:

  • Use a stable internet connection: A stable internet connection is required to update your firmware. A right internet connection will ensure that the firmware installation process doesn’t get interrupted.
  • Use the correct firmware version: It is important to ensure that you use the firmware version recommended for your device. Check the Hisense website or instructions manual to ensure compatibility.
  • Perform backups: Before you start the firmware update, back up your current firmware and settings. This step will help you restore previous settings or firmware updates in case anything goes wrong.
  • Take precautions while resetting: If you are resetting your tv to factory settings, be sure to follow the instructions, and don’t interrupt the process.

Firmware updates are crucial for the optimal performance of your Hisense tv. However, updating firmware can also result in black screen issues if not handled correctly. By following guidelines, such stable internet, using correct firmware version, and performing backups, you can ensure that you can handle firmware updates and avoid black screen issues.

Advanced Solutions To Fix A Black Screen On A Hisense Tv

A Hisense tv is a top-quality tv, but a black screen issue can be frustrating. This problem could have various causes, including internal software issues, hardware damage, or connection difficulties. Fortunately, multiple advanced solutions can help you fix a black screen on your Hisense tv, including resetting the tv to factory settings, replacing damaged hardware components, and software update rollbacks.

Reset The Tv To Factory Settings

Resetting your Hisense tv to factory settings is one of the first things you should do if your screen goes black. Here is a brief rundown of how it’s done:

  • On your tv remote, press the home button.
  • Go to “settings.”
  • Select “storage and reset.”
  • Click on “factory data reset.”
  • Press “ok” to confirm, and then your tv will restart.

Replacing Damaged Hardware Components

If resetting your Hisense tv doesn’t solve the black screen issue, it indicates that a hardware defect exists. Some possible culprits that require examination and repair include a failing power supply, damaged backlighting, or faulty HDMI connections.

  • Power supply: Your Hisense tv may have a power supply issue, and it’s best to seek professional help to solve this problem.
  • Backlighting: Typically, a black screen on a Hisense tv caused by faulty backlighting. A qualified technician can disassemble your tv and examine the circuit board. The right tools and equipment help them diagnose the problem, replace the faulty led chips, or the entire backlight , and reassemble the tv.
  • Troubleshooting HDMI connections: Disconnected HDMI cables cause a black screen, even if the tv is working. Troubleshoot HDMI connections if you believe that this is the problem.

Software Update Rollbacks

If resetting your Hisense tv and checking the hardware components does not work, another solution is to roll back the latest software update. Here’s the process:

  • On your tv remote, press the home button.
  • Go to “settings.”
  • Scroll down and select “system update.”
  • Click on “automatic update check” and turn it off.
  • Pick “system upgrade”.
  • Choose the prior version of the software, and choose “rollback.”

To sum up, these advanced solutions to fix a black screen issue on your Hisense tv include resetting your tv to factory settings, replacing damaged hardware components, and software update rollbacks. If none of these solutions work, it’s best to seek the assistance of a qualified technician to ensure that your tv works perfectly.

Frequently Asked Questions

Why Did My Hisense Tv Suddenly Go Black?

A sudden black screen on our Hisense tv may be due to issues like power problems, remote control error, cable issues, or even a software update.

How Do I Fix My Hisense Tv Black Screen?

First, check if the power cord is securely plugged in. Next, ensure that the remote control is working. If all else fails, try resetting the tv or seek professional help.

What Causes A Tv To Have A Black Screen?

Multiple factors could be responsible, including wrong input selection, damaged cables, system error, or damaged hardware components. In some cases, software updates may cause the problem.

Can A Hisense Tv Screen Be Repaired?

Yes, depending on the extent of the damage, a Hisense tv screen can be repaired. However, it is advisable to seek professional help to avoid making the damage even worse.

How Can I Prevent My Hisense Tv From Blacking Out?

You can prevent a sudden black-out by ensuring that the power supply is stable, keeping the tv away from direct sunlight, and scheduling maintenance from professionals at least once a year.


To sum it up, a black screen on your Hisense tv can be an annoying and frustrating issue, but it’s not the end of the world. First, check the power source and cables. If those aren’t the cause, try a hard reset or a factory reset.

If none of these solutions work, it’s time to call in the experts. Remember to always keep your Hisense tv up-to-date with the latest firmware, and keep the screen clean and dust-free. With these preventative measures, you can avoid future issues.

Don’t forget to maintain proper care for your Hisense tv to ensure a long and enjoyable lifespan. If all else fails and you can’t seem to fix the black screen, contact customer support and have them guide you through the possible solutions or seek professional repairs.

Don’t wait too long, as fixing the issue early can prevent further damage.

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